Customs & Duties
Customs & Duties

1Will I need to pay duties or Taxes if I place the order?


Maybe. Tax is a very complex issue and varies from one country to another, so we cannot inform you about the Customs duty rate and whether taxes will be levied or not in advance. As for the products that can be imported by individuals, quantities, amounts, Customs and other related issues, please be sure to check the laws and local Customs policies regarding personal imports.


2Does the order price include duties or VAT?


The order price of products does not include Customs duties or value-added tax. If related customs taxes or duties occur, it is common to pay an additional fee to customs by buyer or recipient. Since the laws and regulations for Customs policies are various from different country/region, you can contact your local Customs policies regarding personal imports.


3What duties or Taxes do I need to pay?


Many countries charge two kinds of tax when you import from overseas: sales tax (VAT) and import duty. Generally, these two taxes are not very high and the payable amount of tax is based on the declared value of the goods (and occasionally the shipping). Conversely, many countries do not charge any tax on certain types of goods, or on shipments that are small enough.


4How do I declare the contents of the goods?


Declared Contents: Packet Contents Affect Tax

The category and type of goods you are importing often has an effect on whether you have to pay tax or how much. Obviously, the importation of certain categories of dangerous or restricted goods is illegal in most countries. Other specific restrictions on certain items (such as spy cameras and jammers) may also apply to your country/region. Please carefully research the relevant information for your local country. The declared contents of a package must be true and accurate for customs purposes. In order to ensure that you pay less or no tax, we will declare them as "gifts" or "samples" of relatively low value. ​Any customization you request from us regarding the declaration value and information of packet contents is fully at your own risk.


5How do I declare the value of your products?


Declared Value: Packet Value affects Tax

Customs use the product value to clear your goods and determine the duties and taxes. That's why it's important to state it clearly on the paperwork and ensure it's correct. Bear in mind, that a product may be assigned different values in different situations. It's important to understand the differences and declare the right amount on your customs paperwork. Usually, importing large quantities of goods from overseas is strictly controlled by your country's Customs, but smaller quantities can be imported more easily. The exact definition of large quantity and small quantity, often defined by a value threshold, varies from country to country. Obviously, there would be an advantage to declare the value of the goods lower in such cases. All we usually recommend is to declare at 10%-30% of the value of the goods. This is known as under-declaring the goods and is not permitted, despite being a widespread practice. This under-declaring customs value does not reflect the total price you paid or the market value of the product, and may not be applicable to countries with different tariff rules. If you need us to use the real value, or if you have any other requirements,please indicate the information in the "Remarks" when completing the order. Any customization requests in regard to declaration value on the shipping paperwork is fully at your own risk.


6Personal Tax ID or Corporate Tax number


When you confirm that the product you are buying is taxable in your country, please fill in your Tax ID or VAT number when making payment. The customs will withhold customs duties based on it, so you are responsible for confirming that it is correct. If you do not have a Tax ID or VAT number, please fill in your ID number or Passport Number. In most countries, this has the same effect as a Tax ID.


7The time when customs duties are paid


You need to pay customs duties within 7 days of receiving the notification. The time waiting for you to pay customs duties will not be included in the order delivery time. If you fail to pay customs duties on time, it will be deemed to have refused to pay customs duties by the local customs.


8What is an IOSS number?


The Import One-Stop Shop (IOSS) is the electronic portal businesses can use since 1 July 2021 to comply with their VAT e-commerce obligations on distance sales of imported goods. The IOSS VAT identification number consists of 12 alphanumeric characters.


9How to pay customs duties?


When the package arrives at your country, the local customs or logistics company will tell you by phone or email to pay customs duties. The notification will state the exact amount of customs duties. Please complete the payment according to the notification you received. After payment, the logistics company will continue to deliver the package to you.

If you cannot solve this problem by yourself, we can help you solve it with charges. If you need any help, please contact our customer service.


10What is Declared Value and VAT?


Declared value is the amount a shipper stated to the carrier that his shipment is worth. The value of the goods is declared for clearance at the port of entry. In case of any loss or damage to the shipment during transport, the carrier is liable to compensate the shipper on the basis of the declared value. When importing goods, you need to declare the price of the goods to the customs, determine the taxation/exemption and tax rate in the customs, and pay the necessary taxes and fees such as customs duties to obtain an import license. *There is a “Goods value declared to customs” in “Customs Invoice & Comments” on the Check-Out page which is automatically input by our system. If there is no particular request, you can proceed with your order as it is. *If you are familiar to Customs Clearance, You can also decide your own amount to declare.In the case of a low-cost customs declaration, the package may be returned or can not be properly delivered due to unsuccessful customs clearance. The loss is borne by the customer. If you have any questions, please bring your order number before payment and contact customer service for consultation.


11What is VAT?


Value-Added Tax (VAT) is a tax, which is payable on sales of goods or services within the territory of the Member States of the EU. The tax, in all cases, is ultimately payable by the final consumer of the good or service. Each party in the chain of supply (manufacturer, wholesaler and retailer) acts as a VAT collector. A VAT number, when used in the EU, means a VAT payer number that a company has registered with a government agency. To obtain a VAT number, VAT registration is required for each country/region. *There is a “VAT Code” in “Customs Invoice & Comments” on the Check-Out page, but individuals do not need to enter a value-added tax (VAT) number.


12、What is a Customs duty?


Customs Duty is a tax imposed on imports and exports of goods. Customs duty refers to the tax imposed on goods when they are transported across international borders. In simple terms, it is the tax that is levied on import and export of goods. The government uses this duty to raise its revenues, safeguard domestic industries, and regulate movement of goods. The purpose of Customs Duty is to protect each country's economy, residents, jobs, environment, etc., by controlling the flow of goods, especially restrictive and prohibited goods, into and out of the country. Dutiable refers to articles on which Customs Duty may have to be paid. Each article has a specific duty rate, which is determined by a number of factors, including where you acquired the article, where it was made, and what it is made of. Please note that if Customs duty (including consumption tax, replacement fee, etc.) is charged, the purchaser who is the recipient will be responsible for it.



1. Refusal to pay customs duties will result in the package being unable to be delivered or being destroyed by the local customs. You will voluntarily bear all losses and liabilities. We will not refund you for this reason, and you will lose the right to apply for after-sales service to us.

2. We will not accept any form of payment disputes for orders that have not been delivered due to refusal to pay customs duties.